Turning behavioural data into measurable conversion gains
+8.2% lift on a page that already converted
Role
UX/UI Designer
Team
Solo
Duration
1 month





The page was already converting at 50.4% — not broken, but leaving measurable intent on the table. The update shifted that to 58.6%, an 8.2 percentage point lift on a comparable visitor sample of over 2,200 sessions. That translates to 81 more users clicking through per window — without touching ad spend or traffic volume. The drop-off rate fell by the same margin, from 49.6% down to 41.4%. The consistency between the two figures matters: the same users who stopped dropping off became the users who clicked. That's a behavioural shift, not a statistical coincidence.

Business impact
Conversion gains on a page that already works are harder to find than fixing something broken. There's no obvious error to remove — just friction subtle enough that users don't notice it, but measurable enough that Amplitude does.
The 8.2 point lift came from closing that gap: tightening hierarchy, clarifying the next action, and removing the hesitation points the data flagged. Not a redesign — a targeted intervention. The AI-assisted process compressed what would typically be a multi-week cycle into something significantly faster.
Research, wireframing, and build happened in sequence without handoffs — which meant decisions stayed connected to the evidence that motivated them. The result is a page that converts more of the intent that was already there. No additional traffic. No increased spend. Just more of the right users taking the next step.
Other projects

Awareness: Yay to cashback
Elevating Cashrewards’ brand presence through high-impact OOH creative and a data-driven shopper engagement strategy.

Onboarding: Joyful touchpoints
Elevating Cashrewards’ brand presence through high-impact OOH creative and a data-driven shopper engagement strategy.

MVP project: Equipping lawyers with business development
Building a legal-tech MVP to help lawyers streamline business development, track leads, and turn relationship-building into a measurable, repeatable process.

$17k per campaign saved
Transforming Cashrewards’ email marketing engine by designing a scalable, modular eDM system that cut speed to market by 60% and unlocked deeper personalisation.

New feature: Connecting like minded adventure creators
Designing a new social-driven feature for GoPro’s editing app that helps creators connect, collaborate, and share their adventures more meaningfully.